About Us
| For the person who can dream, there is no such place as far away... |
Dream concept
When Dreamticket.com was launched by Selsdon in 2002, we spotted a noticeable gap in the market. Which online travel company could offer quality, value and security, whilst recognising that a holiday is an individual's escape from mundane daily routine into the realm of relaxation. We understand that every holiday is the product of dream, finely constructed and slowly developed until the dream becomes a reality. At Dreamticket, our success is making your dream holiday come true.
Four years on, these values remain core to dreamticket's success, and our phenomenal organic growth over the past three years can be largely attributed not only to word-of-mouth but also to us having our finger firmly on the pulse of the holidaymaker. We also consider ourselves pioneers of ‘real online tour operating.' Unlike most travel companies who have a website with the same grid pricing model seen in their brochures, dreamticket.com allows its clients to tailor-make every element of their holiday online. We operate destination specific websites for every destination we feature, each providing its users with vast destination content, rich hotel descriptions and a holiday builder tool to create their ideal holiday.
Dream independence
Knowing where you stand, from a customer perspective, is vital for a travel company. We have the advantage of being fully independent, which allows us to scour the marketplace and put together holidays for you that truly represent the best value. We are under no pressure to sell particular products, nor do we have a financial affiliation to a large tour operating brand, so we work with the best partners in the industry to ensure you get only the best holiday deals.
Dream service
The quality of our products and services will be apparent from the moment you speak to us, right through until your return back to the UK. Between our reservations and product departments, our staff have visited most of the countries in the world, and at least 1 member of our team will have visited every destination we feature. With a combined industry experience of over 100 years, our friendly staff will be able to offer you the best holiday for your budget and your needs.
Although we send thousands of people on holiday every month, we realise how important the personal touch is and as such, you will never get lost in the call centre maze! Having confirmed your booking, your designated dreamticket.com consultant will be your single point of contact, managing your entire booking from conception to realisation.
Dream future
Having enjoyed 250% of entirely organic growth annually for the lest 3 years, dreamticket really are now in a position to dream about the future. By the end of 2007, we will employ 120 staff and will have a turnover that will catapult the company into the top 50 travel companies in the UK. With this in mind, we are investing heavily in technology and staff training to ensure that our clients continue to enjoy outstanding value, incomparable levels of service, and a holiday that really does make their dreams come true!
Dream security
Your holiday is probably one of your most expensive annual purchases, and it helps to know that your money is safe. When you book a holiday with us, you can rest assured, that your money will remain safe, even in the event of our insolvency. We are accredited by the following organizations for your financial protection:
ATOL The air holidays and flights we feature are ATOL Protected by the Civil Aviation Authority. ATOL protection extends primarily to customers who book and pay in the UK. Our membership of this organisation gives you financial security, as in the unlikely event of our financial failure, all monies paid, except insurance premiums, will be refunded to you. For more information about ATOL and the security of booking through an ATOL approved tour operator, visit www.atol.org.uk.
ABTA We are also a member of ABTA (the Association of British Travel Agents - ABTA Number: W9190) and comply fully with its rules and regulations. ABTA offers both financial security and stringent code of conduct to ensure the best levels of consumer satisfaction. For more information about ABTA please visit http://www.abta.com/aboutabta.shtml
IATA Finally, we are accredited by IATA (the International Air Transport Authority). This allows us to act as an agent for the worlds leading airlines, and issue travel documents on their behalf. Additionally, any IATA published fare ticket issued by us is guaranteed by the airline in the event of our failure.
|
